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Category Archives: Customer Care
Everyone Has a Book In Them (Or So They Say)!
They say that everyone has a book in them, and of course many people dream of writing a book one day, but most never manage it. My good friend Suzan St Maur has written many books as has my eldest … Continue reading
Posted in Awards, Customer Care, Goals and Aims, Products/Services, Training
Tagged accountability, Book, business awards, customer care, goals, writing
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Using Email Lists – Staying Within The Law & Not Upsetting Clients!!!
I felt this is a topic often either forgotten, overlooked or ignored by so many businesses that I needed to write this article today to update everyone on the etiquette and law of using email for a newsletter and creating … Continue reading
Exciting Times – New Masterminds Group, New Networking Event & New Training Site!!!
Wow, I am simply bursting with so much exciting news from EAG that I can’t contain myself any longer and must start to share some of it with you all. So where shall I begin and please don’t say at … Continue reading
Posted in Business Planning, Customer Care, Finance, Goals and Aims, Growth & Development, Marketing, News, Personal development, Products/Services, Technology, Training
Tagged courses, cpd, distance learning, masterminds, monthly learning, Networking, professional development club, training
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Using Your Imagination Rather Than Emotions
With the develop of several new workshops recently and starting my post graduate course I have been investing more time than even usual reading and researching new books and text, but this is an activity I adore and always find … Continue reading
Posted in Customer Care, Delegation, Goals and Aims, Staff, Technology, Time Management
Tagged planning, problem solving
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New School Year – fresh start?
Well it’s that time of year again when all the children start or go back to school and the normal morning routine returns to many households across the country! For some it is the start of a new year and within … Continue reading
Posted in Customer Care, Goals and Aims, Staff
Tagged aims, cpd, focus, goals, growth, power tools, promises, time managment
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