Category Archives: Customer Care

Chasing the Dream – part 1

Do you dream of starting your own business? Being able to stay at home with your children? Escape a normal 9 till 5 job for a more satisfying business? Maybe it’s financial success you desire? Well you are not alone, … Continue reading

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Word of Mouth Marketing Get people to Talk About You!

Did you ever realize just how important word-of-mouth marketing really is when it comes to the success of your business? Essentially what word-of-mouth marketing does is build trust and credibility in your product, and it’s free! In our world, today, … Continue reading

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The Benefit of Testimonials

As we know, people tend to buy for many reasons, and customer testimonials can help give the final push they need when it comes to the purchaseof your coaching package.  Testimonials show potential clients what makes you great.  They convey … Continue reading

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Customer Care and Communications – how strong are yours?

I have recently experienced both excellent levels of customer care and communication, and sadly very poor levels from companies that should know better! It is a reflection on your business and therefore ultimately on you in my opinion. Do you … Continue reading

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Delivering more than you promise!

Just this week I experienced a really disappointing level of customer care from a company I thought should have known better… They had promised all sorts of things for which in return I had paid a premium price for their … Continue reading

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