Tag Archives: promises

New School Year – fresh start?

Well it’s that time of year again when all the children start or go back to school and the normal morning routine returns to many households across the country! For some it is the start of a new year and within … Continue reading

Posted in Customer Care, Goals and Aims, Staff | Tagged , , , , , , , | Leave a comment

Delivering more than you promise!

Just this week I experienced a really disappointing level of customer care from a company I thought should have known better… They had promised all sorts of things for which in return I had paid a premium price for their … Continue reading

Posted in Customer Care, Marketing | Tagged , , , , , , | Leave a comment