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Tag Archives: mistakes
Many small businesses hit rough patches, some have problems that could have been prevented and others have problems imposed upon them by others, but what can you do to minimise the effect of these situations I am asked by many … Continue reading
I have recently experienced both excellent levels of customer care and communication, and sadly very poor levels from companies that should know better! It is a reflection on your business and therefore ultimately on you in my opinion. Do you … Continue reading
Just this week I experienced a really disappointing level of customer care from a company I thought should have known better… They had promised all sorts of things for which in return I had paid a premium price for their … Continue reading