Tag Archives: opinion

Creating the Foundations of Success!

Yesterday evening a starting tutoring a new group of business owners on my brand new course Business Growth & Development at the fabulous Gosport Discovery Centre. This first session we discussed the importance of strong foundations and planning for the … Continue reading

Posted in Business Planning, Goals and Aims, Growth & Development, Products/Services, Training | Tagged , , , , , , , , , | 2 Comments

Time Spent Vs Time Invested in Your Business!

I have just done a very interesting exercise which I would urge all of you to do now, today! I have been tracking my hours spent working in and on my business compared to just how many hours I receive payment for. … Continue reading

Posted in Delegation, Finance, Goals and Aims, Technology, Time Management | Tagged , , , , , , , , , , | Leave a comment

Webinar – From Seriously Ill to Seriously Successful!

Meet Elizabeth Graney. Over the last twenty years she has had many successful businesses, but her last one nearly broke her physically, mentally and financially. But she didn’t let that stop her. Recovering from M.E. Elizabeth Graney applied all her … Continue reading

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Customer Care and Communications – how strong are yours?

I have recently experienced both excellent levels of customer care and communication, and sadly very poor levels from companies that should know better! It is a reflection on your business and therefore ultimately on you in my opinion. Do you … Continue reading

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Delivering more than you promise!

Just this week I experienced a really disappointing level of customer care from a company I thought should have known better… They had promised all sorts of things for which in return I had paid a premium price for their … Continue reading

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