Tag Archives: training

Customer Care and Communications – how strong are yours?

I have recently experienced both excellent levels of customer care and communication, and sadly very poor levels from companies that should know better! It is a reflection on your business and therefore ultimately on you in my opinion. Do you … Continue reading

Posted in Customer Care, Marketing, Training | Tagged , , , , , , , | Leave a comment

Continuing Professional Development

How seriously do you take your professional development? Did you qualify and then forget about it all?   CPD is vital in any industry, but especially when you have your own business. I live by what I say and I … Continue reading

Posted in Training | Tagged , , | Leave a comment